Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-refund-gov-uk.dreamdwellings.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who access or interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Website and Applications: All pages and sections of our website located at https://car-finance-refund-gov-uk.dreamdwellings.net.
  2. Services and Products: Any services or products offered through our platform, whether directly by us or through third-party providers.
  3. User Interactions: Activities undertaken when using our applications, visiting our websites, receiving communications from us, or engaging with our social media platforms.

Please note that this policy does not extend to third-party platforms, applications, products, or services linked to or accessed via our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  1. User Accounts: When you create an account on our platform, we collect and store your account details, including your name, contact information, and login credentials.
  2. Payment and Financial Information: For transactions or financial inquiries, we gather payment details, banking information, and financial records to process payments, refunds, or claims.
  3. Purchase History: We maintain a record of purchases made through our services, including product/service details, quantities, and transaction dates.
  4. Mobile Device Identifiers: Our applications may collect unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs, to provide personalized features and analytics.
  5. Location Data: With your consent, we access location information to offer location-based services or tailor content to your geographical preferences.
  6. Feedback and Reviews: We encourage user feedback and reviews, which may include personal details when left voluntarily.
  7. Social Media Interaction: If you choose to connect our platform with your social media accounts, we may collect information from those platforms, such as your public profile data or email addresses.
  8. Product Interactions: Details about products viewed, searched for, or interacted with on our site are logged for analytics and personalization purposes.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: This includes your name, username, email address, and any other details required to set up and manage your account.
  2. Payment Details: Securely stored cardholder information, billing addresses, and transaction records for processing payments.
  3. Financial Records: Data related to financial transactions, refunds, claims, or inquiries, including bank account numbers (partially masked) and financial history.
  4. Purchase Information: Details about products/services purchased, such as purchase dates, quantities, and prices.
  5. Mobile Device Identifiers: Unique device identifiers that help us recognize your device and provide personalized experiences.
  6. Location Data: Information about your physical location when you choose to share it or when using location-based services.
  7. Feedback and Communication: Personal data provided through surveys, comments, emails, or other forms of user communication.
  8. Social Media Details: Publicly available information from social media platforms when users choose to connect their accounts.
  9. Product Preferences: Data on product interactions and preferences to personalize content and recommendations.

Cookies and Similar Technologies

We utilize cookies and similar technologies for various purposes, including:

  1. Strictly Necessary Cookies: These are essential for navigating our website and using its core features. They enable basic functions like page navigation and access to secure areas.
  2. Preference Cookies: Used to remember user preferences, such as language selection or display settings, to enhance user experience.
  3. Analytics Cookies: Track user behavior on our site to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.

You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect your user experience.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately at the details provided below, and we will take prompt action to rectify the issue.

Your Data Rights (Depending on your location)

As a user, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its processing details.
  2. Rectification: The right to have inaccurate or incomplete personal data corrected.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal data.
  4. Restriction: You may request restrictions on the processing of your data in specific cases.
  5. Data Portability: The ability to receive a copy of your personal data in a structured format or transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes, such as marketing or profiling.
  7. Non-Discrimination: You have the right not to be subject to automated decision-making that significantly affects you, unless the decision is necessary for entering into a contract.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we will notify users of significant updates through email or other visible notices.

Contact Us

For any questions regarding privacy, data protection, or this policy, please contact us:

We appreciate your trust in our services, and we are committed to maintaining the security and confidentiality of your personal information.